FLUENCERZ – BICYCLE SHOP (“FLUENCERZ” or “we” or “us” or “our”) is committed to protecting the privacy of our customers and users of our website and services. This Privacy Statement explains how we collect, use, and disclose personal information about you when you visit our website, use our services, or interact with us in other ways.
Personal Information We Collect
We collect personal information about you in various ways, including:
- Online Forms: When you fill out online forms on our website, such as contact forms, registration forms, or order forms, we collect the information you provide, including your name, email address, phone number, and other contact information.
- Website Usage: We collect information about your use of our website, including your IP address, browser type, operating system, and the pages you visit.
- Social Media: When you interact with us on social media platforms, we may collect information about your social media profiles and activities.
- In-Store Transactions: When you make a purchase or interact with us in our physical store, we may collect information about your transaction, including your name, contact information, and payment information.
How We Use Personal Information
We use personal information about you for various purposes, including:
- Providing Services: We use personal information to provide our services, including processing transactions, responding to customer inquiries, and providing customer support.
- Marketing: We use personal information to send you marketing communications, including email newsletters, promotional offers, and other communications about our products and services.
- Improving Our Services: We use personal information to improve our services, including analyzing website usage and customer feedback.
- Compliance with Laws: We use personal information to comply with applicable laws and regulations, including tax laws and consumer protection laws.
How We Share Personal Information
We may share personal information about you with third parties in certain circumstances, including:
- Service Providers: We share personal information with service providers who help us provide our services, including payment processors, shipping companies, and marketing agencies.
- Business Partners: We share personal information with business partners who help us offer joint products or services, including bicycle manufacturers and cycling-related businesses.
- Legal Requirements: We share personal information when required by law, including in response to subpoenas, court orders, or other legal process.
Security of Personal Information
We take reasonable measures to protect personal information about you from unauthorized access, use, or disclosure. These measures include:
- Secure Servers: We store personal information on secure servers that are protected by firewalls and other security measures.
- Encryption: We use encryption to protect personal information when it is transmitted over the internet.
- Access Controls: We limit access to personal information to authorized personnel who need it to perform their jobs.
Your Choices
You have certain choices about how we use your personal information, including:
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
- Access and Correction: You can request access to personal information about you and correct any inaccuracies.
Changes to This Privacy Statement
We reserve the right to modify or update this Privacy Statement at any time without notice. Your continued use of our website and services after the effective date of any changes to this Privacy Statement will constitute your acceptance of the revised Privacy Statement.
Contact Us
If you have any questions or concerns about this Privacy Statement, please contact us at contact@fluencerz.com